manjurbet Privacy Policy
This page describes what data we collect when you use manjurbet and how we keep that data protected. Our privacy policy explains what information we request during account registration, how we use it during KYC verification and payment processing, and what rights you hold over your personal information.
We understand that privacy matters—especially when you're sharing payment details, identification, and account activity with an online platform. We take that responsibility seriously. We encrypt your data, we do not sell your information to third parties, and we retain your records only as long as legally required or as needed to serve your account.
Our policy applies to all users accessing manjurbet via Android app, iOS browser, or desktop. Whether you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, your payment data is handled with the same security standards.
What data we collect on manjurbet
We collect the following information when you register on manjurbet: your full name, email address, phone number, date of birth, and identification details (such as national ID, passport, or driver's license). We require this information to verify your identity and comply with Know Your Customer (KYC) regulations in supported jurisdictions.
During account activity, we log your gameplay history, account balance, deposits, withdrawals, login times, IP addresses, and device details (such as Android or iOS version, app version, phone model). We also record your communication with our support team via in-app chat, email, or phone. This data helps us detect fraud, investigate disputes, and improve our service.
When you make a deposit or request a withdrawal, we collect payment method details. We do not store your full bank account number or e-wallet credentials—instead, we tokenize this information so our payment processor recognizes the account without us ever holding the raw data. For bank transfers via BCA Virtual Account, e-wallet, mobile banking, or local payment, we generate a unique account number tied to your manjurbet profile; we log the transfer when it arrives but do not retain your originating account details.
We also collect cookies and tracking data when you access our platform. These help us remember your login session, detect suspicious activity, and measure how you use manjurbet.
Your data remains encrypted
All data transmitted between your phone and our servers uses HTTPS encryption. Your password is hashed using cryptographic standards—we never store or view your plain-text password. Payment tokens are encrypted end-to-end, meaning our servers see only the tokenized reference, not your actual payment credentials.
How we use your data on manjurbet
We use your personal information for the following purposes: verifying your identity during KYC registration; processing deposits and withdrawals; detecting and preventing fraud and money laundering; investigating account disputes and complaints; complying with legal and regulatory requirements; and improving our platform through analytics and user feedback.
We do not use your data for marketing purposes without your explicit consent. We do not sell your personal information to third parties. We do not share your data with payment providers except to process your specific transactions—for example, when you request a online payment deposit, we send only the amount and your account identifier to e-wallet's processor, not your full profile or identification details.
Your transaction history and gameplay records are stored in our database and used internally for account management and dispute resolution. If you request to withdraw or close your account, we retain your records for seven years to comply with anti-money-laundering regulations. After seven years, we securely delete this information.
Third-party processors and our manjurbet infrastructure
We use third-party payment processors to handle deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our partner banks (online payment, e-wallet, mobile banking, local payment). These processors have their own privacy policies and data-handling practices. When you initiate a deposit, your payment data flows directly to their systems; we do not intercept or store it on our servers. We recommend reviewing each processor's privacy policy to understand how they handle your data.
Our servers may be located outside your jurisdiction. This means your data is encrypted and transmitted to data centres outside Indonesia or your local region. We maintain the same security standards regardless of server location. If you have concerns about international data transfer, you may contact us to discuss alternatives, though all our infrastructure maintains encryption and security protocols.
We do not use third-party analytics services like Google Analytics that would track your behaviour across the web. We measure our platform performance internally using encrypted logs and aggregated statistics, never individual user profiling.
We at manjurbet believe privacy is foundational—your data is yours, and we are custodians of it only for as long as necessary to provide our service.
Your rights and data access
You have the right to access, review, and download all personal information we hold about you on manjurbet. Submit a formal data-access request via our support team, and we provide a complete copy of your records within the timeframe required by your jurisdiction's data-protection laws (typically 30 days).
You have the right to correct inaccurate information. If your name, email, or phone number is incorrect in your manjurbet account, contact our support team to request a correction. We will update your records promptly and notify you of the change.
You have the right to request deletion of your personal data, subject to legal retention requirements. Once you close your manjurbet account, we retain identifying information (name, identification, transaction records) for seven years for anti-money-laundering compliance. We do not allow re-registration under the same details during this retention period. After seven years, we securely delete this information.
You have the right to object to our use of your data for specific purposes (such as analytics or fraud detection) where such processing is not required by law. Contact us to discuss your objections; we will consider your request and explain any limitations imposed by legal or security requirements.
Cookies and tracking on manjurbet
We use cookies to maintain your login session, remember your preferences, and detect suspicious activity. These are session cookies (deleted when you log out) and persistent cookies (retained for up to one year). You can disable cookies in your browser settings, but this may limit your ability to use manjurbet.
We do not use third-party tracking pixels or beacon tags to follow you across other websites. Our tracking remains within the manjurbet platform only.
Data breach and security incidents
If we discover a security breach that may have exposed your personal data, we notify you without unreasonable delay via email and in-app notification. We describe what data may have been affected, what steps we've taken to contain the breach, and what actions you should consider (such as password reset or account monitoring).
We maintain cyber liability insurance and conduct regular security audits and penetration testing to minimize breach risk. We also follow industry-standard data protection frameworks to protect your information against theft, loss, or misuse.
Jurisdiction and data residency
Our services are available only where local law permits. We do not offer services in jurisdictions where online gaming is prohibited. If you access manjurbet from a restricted jurisdiction, we may limit or suspend your account.
Your data may be processed and stored across multiple servers and jurisdictions. By using manjurbet, you consent to this international data transfer. If you have concerns about your data being processed outside your country, contact us before creating an account.
How we protect your data
- End-to-end HTTPS encryption for all data in transit
- Cryptographic hashing for passwords—never stored in plain text
- Tokenization of payment data so we never hold raw credentials
- Regular security audits and penetration testing
What we do not do
- We do not sell your data to third parties for marketing
- We do not track you across other websites
- We do not store your full bank account or card details
Contact us about your privacy
If you have questions about our manjurbet privacy policy, wish to exercise your data rights (access, correction, deletion), or want to report a privacy concern, contact our support team via in-app chat, email, or phone. We aim to respond to privacy inquiries within two business days.
We also encourage you to review this policy periodically. We may update it to reflect changes in our data practices or applicable laws. Material changes are communicated to you via email and in-app notification at least 14 days before taking effect.
Whether you're accessing manjurbet from Jakarta, Surabaya, Bandung, or Medan, or using any payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), this privacy policy applies uniformly to all users. We do not make exceptions based on location or payment method.